Homecallplus comprehensive cover for your home emergencies

HomeCall+ Limited
Pendle Innovation Centre
Nelson
BB9 9PS


Freephone:
0800 195 2033

 

 

Nationwide Landlords' Emergency Assistance

Keeping your rental property in good working order makes good sense. But that unexpected call in the middle of the night or during an important meeting is often inconvenient, and even worse expensive. Failed electrics or hot water can be untimely reminders of your responsibilities as a landlord to provide basic utilities to your tenant.

HomeCall's solution to this is Landlords' Emergency Assistance, which will aim to get a contractor out to your property in two hours with no need for you to worry.

  • Cover for callout and emergency repair costs
  • Tenant has access to 24 hour, 365 days a year Emergency Helpline
  • Professional tradespeople sourced on your behalf
  • No limit to the number of claims throughout the annual cover period and no policy excess to pay
  • No callout charges
  • No costs up to insured limit
  • CORGI registered engineers where appropriate and 12 months guarantee on all work

Landlords' Emergency Assistance Summary of Cover

The following are covered up to the amounts shown:

  • Electricity supply - £500
    Complete failure of electricity supply at your property
  • Security - £500
    Failure of, or damage to external locks, doors, windows rendering property unsafe or loss of the only available key required to gain access to the property
  • Main heating system - £500
    Failure or breakdown of the main heating system during winter period from September to end of April
  • Roofing, downpipe, gutters - £500
    Damage to your roof (but not flat roofs) caused by adverse weather conditions causing internal water damage
  • Vermin - £500
    Removal of vermin such as small rodents and wasp nests inside the property
  • Overnight accommodation - £100
    Reasonable costs in the event that your property becomes uninhabitable due to an insured event and remains so overnight

(For emergencies insured under this policy, all costs include VAT, callout, labour, parts and materials as stated in the policy wording.)

To arrange cover, please contact us on 0800 195 20 33 or Click Here

Landlords' Boiler Service & Gas Safety Check (CP12)

If you have a tenant under a licence, a set term tenancy agreement or a lease of under seven years' duration, then you must ensure that all gas appliances, fittings and flues provided for your tenant's use are safe. As a Landlord, you have a legal obligation to ensure:

  • Gas fittings (appliances, pipework) and flues being maintained in a safe condition
  • An annual safety check carried out on each gas appliance/flue by a CORGI-registered gas installer. Checks need to have taken place within one year of the start of the tenancy/lease date, unless the appliances have been installed for less than 12 months, in which case they should be checked within 12 months of their installation date.
  • A copy of the current safety check record (CP12) issued to you within 28 days of the check being completed. In certain cases, such as holiday property, the record can be displayed.
  • Have a copy of the safety checks available for any new tenant's

Remember: safety checks are part of your legal obligations. They ensure that your appliances are working effectively and guard against the dangers of carbon monoxide poisoning.

If you or someone else is concerned about gas safety where you or they live you can ring the Health & Safety Executive Gas Safety Advice Line on 0800 300363 or Transco's gas emergency service on 0800 111999

HomeCall+ takes care of this for you, so as well as having the emergency cover you can also ensure that your legal responsibilities are also taken care of by taking out our Landlords policy with the gas service and CP12 certificate cover, which is either payable monthly by direct debit or annually.

To arrange cover, please contact us on 0800 195 20 33 or Click Here

 


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