| How
HomeCall+ works
When
that crisis hits you need help and fast – and that’s
what we’re here to deal with.
Simply ring our emergency hotline – manned 24 hours a day,
365 days a year – and we’ll start the process to get
you working again.
In
an emergency we aim to have an HomeCall+ approved tradesman at your
Home within 2 hours (or next day for Gas heating breakdowns) or
we can fit in with a time that suits.
OUR
COMMITMENT TO YOU:
HomeCall+
pledges to:
-
Base our services and facilities on the needs of our customers.
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Be approachable, courteous and helpful to our customers.
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Train and develop our staff so that our clients receive a high
quality service
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Listen to the suggestions, comments and complaints of customers
and act upon them when appropriate.
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Continually look for ways to improve our services, particularly
through new technology.
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Keep you abreast of any changes or developments within our services.
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